HootSuite is a fantastic social media tool. It’s pretty clear that it is effective because of the almost immediate responses I get if a problem arises or I have a question. Their responses are always cheery, helpful and almost instantaneous.
In this day and age, as consumers, we expect instantaneous results. We have the internet at our fingertips and yet we want things done yesterday. Sometimes there is nothing worse than being stuck on a problem for longer than you have to be.
HootSuite just has great customer service!